In this blog, Pete talks about humility, the affect this can have on employees and the huge impact it has in a leader's reputation.
Pete describes how, as a mediator, he sees it all the time - managers who have made a wrong judgement call, or have acted inappropriately - and although they know they have they still pretend they haven't. People aren't stupid and it's one way to guarantee a disengaged and demotivated team.
In mediation we have proper conversations, and here I give a few examples of when these have turned issues around - just by leaders showing a bit of humility.